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Shop.org’s new Spring Planning Guide identifies top priorities for Easter, Mother's Day and Father's Day. These seasonal holidays are not only important for many retailers, but also offer an opportunity to test drive new online features.

In a members-only webinar on Feb. 18, Forrester Research’s Sucharita Mulpuru outlined her key takeaways from the Shop.org State of Retailing Online Study and take a look at what lies ahead in 2014.

Key investments in customer experience helped digital retail businesses grow an average of 29 percent in 2013. Shop.org and Forrester Research surveyed 70 retailers for the State of Retailing Online report to identify top priorities for 2014.

Calling all digital retail experts, enthusiasts, practitioners, insiders and pros: Here's your chance to take the stage at this year's Shop.org Annual Summit, to be held Sept. 29 to Oct. 1 in Seattle.

Legacy technologies that support store operations are on the cusp of an update, and retailers are taking a fresh look at how they approach customer-facing systems. A new survey evaluates the convergence of point-of-sale and e-commerce.