State of Retailing Online 2006 Download Page
The Executive Summary provides a big picture, multi-faceted look at the multi-channel retail industry.
Download Executive Summary PDF - 1160 kb
The Performance Benchmarks report includes detailed sets of Key Performance Indicators that are used by many retailers as the definitive metrics to compare their performance against others in their product category.The industry standard study also analyzes retailer responses related to multi-channel integration, as well as marketing and promotional tactics that are successfully used to improve conversion rates.
Download Performance Benchmarks PDF - 1010 kb
