Shop.org Teleseminar Archive

Recorded teleseminars and streaming audio and accompanying Powerpoint presentations on pertinent online and multichannel retailing topics.

2006

Thursday, June 1, 12:30 - 1:30 ET
The State of Retailing Online 2006 Results
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
Download Presentation

Friday, February 17, 12:30 - 1:30 ET
Persuasive Online Copywriting for Retailers
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
Download Presentation

2005

Friday, December 16, 12:30 - 1:30 ET
Shop.org/BizRate Research 2005 eHoliday Mood Study
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
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Friday, November 18, 12:30 - 1:30 ET
Using Returns to Increase Customer Satisfaction
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
Download Presentation

Friday, October 21, 12:30 - 1:30 ET
Word of Mouth, Buzz, and Online Retail: Spreading the Word, Driving Sales
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
Download Presentation

Tuesday, June 17, 12:30 - 1:30 ET
10 Things Your Business Can Do to Circumvent Phishing
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)
Download Presentation

Tuesday, May 24, 12:30 - 1:30 ET
State of Retailing Online 8.0
Download Audio   Part 1  |  Part 2  |  Part 3   (each file is approx. 20 minutes long and 3 MB in size)