Chronology of Shop.org Original Research. January 2008 through this week. 2011 State of Retailing Online: Merchandising, Headcount & Global Strategies. (September 13, 2011) 2011 Social Commerce Study: The Consumer Speaks. Co-authored with Social Shopping Labs and comScore. (May 31, 2011) 2011 State of Retailing Online Marketing, Social Media & Mobile Report. (May 3, 2011) 2010 State of Retailing Online: Key Metrics, Multichannel & Global Strategies. 2010 State of Retailing Online Marketing, Social Media & Mobile Report. Quarterly Online Sales Flash Survey As one gauge for how online retail is faring, Shop.org and Forrester Research partner to ask retailers how their online sales growth for the quarter compared to the same quarter a year earlier. Multichannel Organizational Design Research - Organizing for Cross Channel Retailing This 2008 Shop.org study by J.C. Williams Group, underwritten by Sterling Commerce, is the outcome of a six-month long study that sought to benchmark and document cross-channel organization design in the retail industry, and to provide suggestions for enterprises that aspire to be cross-channel retailing leaders in their respective fields. Table of Contents
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| Recent Webinars Include: "Buy Till You Die: New Perspectives on Consumer Buying Patterns from the Wharton Customer Analytics Initiative." Featuring Professor Peter Fader, The Wharton School - University of Pennsylvania. (January 31, 2012) Multichannel Makeovers: More than a Facelift, Why Fundamental Changes Make the Difference. (Recorded April 12, 2011) Manufacturers Selling Online: Retail Competition or Marketing Partner? (Recorded March 30, 2011) * * * * * Shop.org Event Recaps 2010 Shop.org Annual Summit Presentations Include: Achieving Cross-Channel Nirvana: Aligning Your Organization Behind Your Customers' POV (large file)
Speakers: Kevin Ertell, ForeSee Results; Brad Brown, REI; Christine Buscarino, Office Depot; Ben Viscon, REI Optimizing the Cross-Channel Experience for the Anytime, Anywhere, Anyplace Consumer (large file)
Speakers: David Selinger, RichRelevance; Kevin Churchill, Patagonia; Lou Weiss, The Vitamin Shoppe Measuring What Matters for Cross-Channel Success (large file)
Speakers: Ken Cassar, The Nielsen Company; Jay Custard, Crocs; Tony Bartel, Gamestop Corporation; Cindy Holker, BestBuy View All Presentations From This Event Shop.org Annual Summit Recaps 2010 | 2009 | 2008 | 2007 | 2006 | Global eCommerce Summit - 2008 Shop.org Online Merchandising Workshop Recap 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | |
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Article. What app? Wine.com focuses on cross-platform site. By Fred Minnick, STORES Weekly. (March 2012) Article. Updating a classic: London Fog weathers first foray into e-commerce. By Fiona Soltes, STORES Weekly. (January 2012) Blog. Shopping lists and cash in hand, consumers are ready to shop this weekend. (November 23, 2011) Article. Rate of redemption: True Value tracks the effectiveness of online offers. By Lauri Giesen, STORES Weekly. (November 18, 2011)
Article. This is a Warning. By Susan Reda, STORES Weekly. (August 2011) Research. 2011 Back to School Online Consumer Shopping. See also highlights. (July 28, 2011) White Paper. 2011 eCommerce Assessment: What are Digital Retail Leaders Up to? By Deloitte. (May 15, 2011) Webinar. Multichannel Makeovers: More than a Facelift, Why Fundamental Changes Make the Difference. (April 2011) Article. The changing face of retail: meet the store associate of the future, mobile device in hand. By M. V. Greene, STORES Magazine. (April 2011) White Paper. The Multichannel Leadership Challenge. By Spencer Stuart. (March 2011) Article. JoS. A. Bank sees improved web sales after one year with new website. By Craig Guillot, STORES Weekly. (March 2011) White Paper. Multichannel Retail: A Strategic Overview for US and Canadian Retailers. By CDC eCommerce. (January 2011) Research. The State of Retailing Online: Key Metrics, Multichannel & Global Strategies. (September 28, 2010) Interview. Talking with... Jeanniey Mullen, Zinio EVP & CMO. (June 2, 2010) Article. Trying Customization on for Size. (Wet Seal) By Sandy Smith. STORES Magazine. (June 2010) Webinar. Beyond the Crystal Ball: Predicting Your Way to SEM Success. Hear from experts at Adlucent, ASOS and Buy.com. See also the blog recap and the white paper. (Recorded May 19, 2010) Article. Multi-Channel Mindset. STORES Trends. (May 2010) Article. Mobile vs. Social. Which do consumers look to for product recommendations? STORES Trends. (March 2010) Article. Crossed Channel. Cross channel integration appears to have a long way to go yet. STORES Trends. (February 2010) Article. Bucking a weak economy, Columbia Sportswear makes the jump to multi-channel retailing. By Deena M. Amato-Mccoy, STORES Magazine (November 2009) See the full white paper library See the full Shop.org blog Article. Cross-Channel Integration Still Eludes Most. By Susan Reda, STORES Weekly. (September 29, 2011) |
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