
"Research and Resources” represents a compilation of Shop.org original research, consumer data, and numerous other resources for e-commerce professionals. We welcome your feedback and ideas! For research inquiries, please contact us at Shop.org Research. Mobile & Social Media | | White Paper. Social is the Next Search. By Gigya. (added August 24, 2010) | | Research. 2010 SORO Marketing, Social Media & Mobile Report. See also the highlights, table of contents and figures, and the press release. (June 29, 2010) | | Interview. Talking with... Bryan Eisenberg. How retailers should approach their social media efforts, weaning deal-addicted customers, and his nickname "The Grok" actually means. (July 5, 2010) | | Interview. Talking with... Jeanniey Mullen, Zinio EVP & CMO. How social media has changed marketing, Jeanniey's favorite email success metric, and how best to evaluate any new marketing strategy or program. (June 2, 2010) | | more |

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