Update Your Company's Research Contact

Produced annually in partnership between Shop.org and Forrester Research, The State of Retailing Online (SORO) study is the highly anticipated research that brings details of Marketing, Merchandising and Profitability to the online retail community. Retail companies that participate in SORO surveys as well as all Shop.org members receive the SORO research at no charge.

Making sure that Shop.org has your company's correct Research Contact helps you as much as it helps us. We can get the SORO Surveys to the right person early, giving him/her as much time as possible to complete them. The Research Contact is also the person we notify when the completed SORO Research Reports are available for download.

To learn more about what is involved in SORO participation, try the SORO FAQs.

Please fill out the form below if you are the right person at your company to contact regarding SORO Research participation. If you are not the right person, please submit the appropriate colleague's information, or forward this form to your colleague to complete.

Thank you!