Annual Summit 2011 Speakers


SpeakersAnnual Summit speakers can be found center stage, in breakout rooms, on the EXPO, and even at Boot Camp. View keynote speakers or the full speaker listing below.

Amy Africa
Eight by Eight

Anne Ashbey
Blackstone Audio, Inc.

Nikki Baird
Retail Systems Research

Andre Balazs
Saks Direct

Joe Barrett

KEYNOTE: Bill Bass
Charming Shoppes

Larry Becker
Darden Business School

Amber Benson

Jeff Berman
Lifetime Brands, Inc.

Joanne Bethlahmy
Cisco Systems, Inc.

Austin Bliss
Fresh Address, Inc

Dawn Bronkema
Belk Inc

Brad Cerenzia
Rich Relevance

Sue Chapman

Patrick Collins
5th Finger

Michelle Crames

John Deneen
Site Form, Inc

Amanda Dhalla
Elastic Path

Fiona Dias

Allan Dick
Vintage Tub & Bath

Jay Dunn
Bare Necessities

Mona Elesseily
Page Zero Media

Kevin Ertell

KEYNOTE: Ben Fischman
Rue La La

Cat Fitzgerald
Creative Good

Lauren Freedman
The E-Tailing Group

Sheldon Gilbert
Proclivity Systems

Pinny Gniwisch

Liz Greenberg
Diesel USA

Sheri Gurock
Magic Beans

Cathy Halligan

Kevin Hillstrom

Valerie Hoecke
Benefit Cosmetics

Colin Hynes
Rue La La

Ulric Jerome

Jon Kamaluddin

Tim Katz
Pacific Sunwear

Jamie Keaney

Jim Keller

Amy Kennedy

KEYNOTE: Ray Kurzweil

Chris Ladd

AJ Leale

Michael Lazerow
Buddy Media

Peter Leech
Social Shopping Labs

Kip Levin

Kasey Lobaugh

Mark Lopez
Two West, Inc

Kylee Magno
The E-Tailing Group

Chris Maliwat
Gilt Groupe

Billy May

KEYNOTE: Mick McCormick
Columbia Sportswear Co.

Shauna Mei

Michael Mothner

KEYNOTE: Sucharita Mulpuru
Forrester Research

Charles Nicholls
SeeWhy Inc

Pete Olson

Ryan Ostrom
Sears Holdings Corporation

Emily Pelosi
Office Depot

Alex Popov
Aldo Group Inc.

Jared Pratt
Icon Health and Fitness

Brandon Proctor

Pedro Santos
Akamai Technologies

Carol Setter
Band Digital

Andrew Sirotnik
Fluid, Inc.

Ethan Smith

Rob Schmults
Intent Media

Anand Shah

Aaron Shockey
The Neiman Marcus Group, Inc.

Stephan Spencer
Co-author of the Art of SEO

Michael Summers
Summers Counsulting

Jason Tabeling

KEYNOTE: Phil Terry
Creative Good

KEYNOTE: Stephanie Tilenius

Stefan Tornquist

David Tradewell

Ryan Urban

Rick Watson
Barnes & Noble

Liz Webb
EVOC Insights, UC

Ronit Weinberg
RZW Consulting

Dan Weingrod

Chris Wilson

Scot Wingo

Cathleen Zapata
Metrics Marketing Group

Tom Ziter
Eight By Eight

Pete Zophy
Jos. A. Bank Clothiers, Inc.

Keynote Speakers

KEYNOTE: Bill Bass, President of Direct, Charming Shoppes

Tuesday, September 13, 11:30a - 12:15p
5 Lessons in 15 Years of Cross-Channel Retailing

Bill Bass serves as President of Charming Direct Division at Charming Shoppes Inc. Mr. Bass served as an Interim President of Charming Direct division of Charming Shoppes Inc. since February 2009. Mr. Bass serves as the Chairman of the Board and Chief Executive Officer of Fair Indigo. Mr. Bass serves as a Director of Direct Marketing Association Inc. He is an experienced executive with significant expertise in e-commerce and direct marketing. In 2006, he co-founded Fair ... Indigo. In 1999, he joined Lands' End, where he served as Senior Vice President of e-commerce and international. After Lands' End became part of Sears, Roebuck & Co., he served as Vice President and General Manager of the direct-to-consumer business at Sears until 2005, where he oversaw a combined business in excess of $1 billion. Prior to Lands' End, he served as Group Director of Research for e-commerce and new media for Forrester Research, Inc. He serves as a Director of Tractor Supply Company. He holds an M.B.A. from the Stanford University Graduate School of Business, an M.A. from the Stanford University School of Education, and a B.A. from Princeton University.

KEYNOTE: Ben Fischman, Chairman & CEO, Rue La La

Wednesday, September 14, 9:00a - 9:45a
Digital Retail Q&A with Forrester Research

Ben Fischman is Chief Executive Officer of Rue La La, a leader in the digital private sale space. Mr. Fischman launched Rue La La in April of 2008; currently, the website has 2.6 million members. Mr. Fischman led Rue La La, along with off-price e-commerce marketplace, to acquisition by GSI Commerce – a leading provider of e-commerce and interactive marketing services based in Pennsylvania. Following the October 2009 transaction, Mr. Fischman continues to oversee both Rue La La and Mr. Fischman has served as CEO of Rue La La since September 2005. An original member of the startup team, he joined the company as Vice President of Strategic Development in April 2000. Previously, Mr. Fischman was the first Entrepreneur-in-Residence at General Catalyst Partners, a venture capital and private equity firm that invests in innovative technology-based companies. Mr. Fischman is also the founder of Lids Corporation, an exclusive retailer of sports caps. Established in 1993 while Mr. Fischman was a junior at Boston University, Lids pioneered a new specialty retail category for fashion athletic headwear. Under his leadership, Lids Corporation grew to 350 retail locations. Mr. Fischman sold the company in 2001. A charismatic leader and speaker, Mr. Fischman is a sought-after expert in the realms of innovative entrepreneurship and internet commerce, and has appeared on the Fashion Group International 2010 Retail Symposium panel, CNBC, and been featured in The Wall Street Journal. Mr. Fischman currently serves on the Board of Overseers at the Newton-Wellesley Hospital and the Children’s Hospital Boston. He earned his Bachelor of Arts and Communications degrees from Boston University.

KEYNOTE: Ray Kurzweil, Leading Inventor, Thought Leader, Author and Futurist

Tuesday, September 13, 8:30a - 9:45a
The Impact of Technological Innovation on Consumer Behavior and Retail As We Know It

Ray Kurzweil has been described as “the restless genius” by the Wall Street Journal, and “the ultimate thinking machine” by Forbes. Inc. magazine ranked him #8 among entrepreneurs in the United States, calling him the “rightful heir to Thomas Edison,” and PBS included Ray as one of 16 “revolutionaries who made America,” along with other inventors of the past two centuries. As one of the leading inventors of our time, Ray was the principal developer of the first CCD flat-bed scanner, the first omni-font optical character recognition, the first print-to-speech reading machine for the blind, the first text-to-speech synthesizer, the first music synthesizer capable of recreating the grand piano and other orchestral instruments, and the first commercially marketed large-vocabulary speech recognition. Ray’s web site Kurzweil has over one million readers. Among Ray’s many honors, he is the recipient of the $500,000 MIT-Lemelson Prize, the world's largest for innovation. In 1999, he received the National Medal of Technology, the nation's highest honor in technology, from President Clinton in a White House ceremony. And in 2002, he was inducted into the National Inventor's Hall of Fame , established by the US Patent Office. He has received sixteen honorary Doctorates and honors from three U.S. presidents. Ray has written five books, four of which have been national best sellers. The Age of Spiritual Machines has been translated into 9 languages and was the #1 best selling book on Amazon in science. Ray’s latest book, The Singularity is Near, was a New York Times best seller, and has been the #1 book on Amazon in both science and philosophy.

KEYNOTE: Mick McCormick, Executive Vice President of Global Sales
& Marketing, Columbia Sportswear Company

Tuesday, September 13, 10:30a - 11:30a
Gear up for Growth: Innovation in the Outdoor Industry

Mick McCormick has been deeply involved in the outdoor apparel and equipment industry for over two decades. Serving in a variety of leadership roles ranging from sales to marketing, McCormick has developed a unique perspective on the challenges and opportunities facing today’s retail executives that guides him in his current role as Executive Vice President, Global Sales and Marketing of Columbia Sportswear Company. In this role, McCormick oversees global apparel, footwear, equipment and accessories marketing and sales for the Columbia Sportswear co.'s Columbia, Sorel, Mountain Hardwear, and Montrail brands. Most recently, McCormick has overseen a multi-year plan to supercharge product innovation within the company and to shake-up industry-wide stagnation. Prior to his current role, McCormick served as Vice President of Sales from July 20, 2006 to October 2008. Before joining Columbia, McCormick served as Chief Marketing Officer for Golf Galaxy, Inc. From 2000 to 2002, McCormick served as Executive Vice President—Global Sales for Callaway Golf Company, and from 1992 to 2000, McCormick worked for NIKE, Inc. in various sales management positions, including Director of National Sales.

EMCEE: Sucharita Mulpuru, Vice President, Principal Analyst, Forrester ResearchSucharita Mulpuru

Keynote Emcee and
Wednesday, September 14, 9:00a - 9:45a
Digital Retail Q&A with Forrester Research

Sucharita is a principal analyst on Forrester’s Consumer Markets team where she focuses primarily on eCommerce, consumer behavior and trends in the online shopping space, technology developments that affect the online commerce industry and vendors that facilitate online marketing and merchandising.

Prior to Forrester, Sucharita was the director of marketing at Saks Fifth Avenue, where she managed the customer acquisition, retention and market research efforts for the $2 billion luxury retailer’s online channel. Prior to Saks, she held management positions at Toys R Us, where she was a merchant in the Babies R Us division and a store manager in one of the company’s largest toy stores, and at the Walt Disney Company, where she developed and managed marketing plans for new business initiatives including the Disney Stores, the Disney Cruise Line and Club Disney. Additionally, she was involved in the expansion of Cap Cities/ABC properties, specifically ESPN Zone, ESPN Magazine and the network. She was a member of the founding team at Babystyle, the multimillion dollar, multichannel retailer of maternity and baby products headquartered in Los Angeles. She has authored two non-fiction books and has contributed to Business Week Online.

Sucharita holds a BA in Economics from Harvard University and an MBA from the Stanford Graduate School of Business.

KEYNOTE: Phil Terry, CEO, Creative Good

Wednesday, September 14, 11:00a - 12:30p
Live Labs with Phil Terry

Phil Terry, CEO, leads the consulting and researching efforts of Creative Good. Under his direction, the company has earned a track record of 40% -- 150% improvement in key operating and marketing metrics for its clients. As a result, companies like Proctor & Gamble, Nokia, Blue Cross Blue Shield, American Express, Gateway, Travelocity, Macy’s, AARP, and many others have sought the Firm’s advice. Phil has brought insights to many industry events like the DMA’s Net.Marketing and Catalog Summit, Harvard Business School’s Cybersymposium,, Forbes and many other conferences and seminars. In addition, Phil has been quoted and profiled in a wide range of publications from the Wall Street Journal and New York Times to The Economist, Business Week, and others. Phil received his MBA with academic honors and the prestigious Dean’s Award from Harvard Business. He is also a philanthropist – the annual Chair of the All Stars Project Phat Friends Dinner as well as a member of the President’s Committee for this leading urban youth program.

KEYNOTE: Stephanie Tilenius, Vice President of Commerce and Payments,

Wednesday, September 14, 9:45a - 10:15a
Google Insights on Local, Mobile, and Payments

Stephanie is Vice President of Commerce and Payments at Google, including digital content, product search, mobile and local commerce, and payments. Prior to joining Google, she was at eBay for nine years, most recently as senior vice president of eBay North America and Global Product. As general manager and vice president of PayPal Merchant Services, Stephanie built PayPal's platform on the web from the ground up to be used on 50 percent of websites today and into a multi-billion business. She also ran eBay Motors and eBay Asia Pacific and Latin America. Previously, Stephanie was a co-founder of and worked at Intel, AOL, Firefly and Alex Brown. Stephanie is on the board of, and the Harvard Business School Research Center. She holds a BA and MA from Brandeis University, as well as an MBA from Harvard.

View the full agenda.