What to expect this year!

We’re still nailing down the details of this year’s content, but continue to check our website or blog as we’ll include regular updates up until the show.

  • Five keynote presentations
  • More than 10 hours of networking
  • Afternoon Breakout sessions focusing on specific tactics and strategies that can help you improve your retail business.
  • Interactive Roundtables & Vendor-Retailer Case Studies – always an attendee favorite.
  • Return of favorites from the past few Annual Summits:
  1. The Doctor Is In individual website consultations
  2. 40+ Things You Can Do To Make More Money Next Week.
  3. Guided EXPO Hall Tours

 

RAMA Programming

New this year!
RAMA, as NRF's marketing division, will provide strategic marketing and creative programming, including a keynote and 8 sessions during the Summit.

 

 
Would you like to be a Summit speaker?
If you're interested in speaking or telling us about someone who is, please check out our Speaker Submissions page before May 20, 2012.

Agenda
 
Sunday, September 9
  Time
Session
Location

  4:00p - 7:00p
Boot Camp Registration

International Delegations Registration
Lobby A of Convention Center, near main entrance

Monday, September 10
  Time
Session
 Location

  7:00a - 4:00p
Boot Camp Registration
 Lobby A

  7:00a - 6:00p
Attendee & Exhibitor Registration
 Lobby A

  8:00a - 9:00a
boot camp  Digital Retail Boot Camp Breakfast
 

  9:00a - 4:00p
 

  4:00p - 6:00p
EXPO Hall Grand Opening Reception
Sponsored by 
 EXPO Hall

Tuesday, September 11
  Time
Session
 Location

  7:30a - 4:00p
Attendee & Exhibitor Registration
 Lobby A

  9:45a - 6:30p
 

  10:00a - 5:30p
 EXPO Hall Floor

  7:30a -   8:30a
Dinner  Breakfast
 

  8:30a - 9:45a
boot camp  KEYNOTE:
 
sponsored by:
 General Session

  9:45a - 10:30a
networking Networking Break
sponsored by:
 EXPO Hall

  10:30a - 11:30a
boot camp  KEYNOTE:
 General Session

  11:30a - 12:15p
boot camp  KEYNOTE: Michael Zeisser
Senior Vice President, Liberty Media Corporation

15+ Years of Consumer Internet Industry – What (If anything) have we learned
“Those who do not learn from history are doomed to repeat it”, said the philosopher George Santayana. Netscape was the first internet IPO in 1995, marking an important milestone for the consumer internet industry. What has happened in the 17 years since then? Hundreds of internet companies have come and gone. Shareholder wealth in the billions of dollars has been created and lost. In hindsight, what seems to separate the winners from the losers, and what can we extract from their experiences? Michael Zeisser has been a humble student of the industry and learned a thing or two from assembling a portfolio of some of the best known eCommerce companies for Liberty Media Corporation. In this presentation, he shares insights from his longstanding involvement with internet commerce and digital media. Michael will highlight the unique dynamics of our industry and draw lessons from what it has taken to navigate them.
 General Session

  12:15p - 1:30p
 Dinner Lunch
sponsored by 
 EXPO Hall

  1:00p - 4:45p
 EXPO Hall

  1:30p - 2:30p
 Breakout Rooms
     
 
Track 1: Customer Experience and Conversion
 
Track 2: Mobile and Tablets
 
 
Track 3: Omnichannel Retail
 
 
Track 4: Digital Retail: 2015 and Beyond
 
  Track 5: Strategic Marketing          New Track! supported by RAMA.  
  Track 6: Creative and Branding     New Track! supported by RAMA  

  2:30p - 3:15p
networking  Networking Break
sponsored by 
 EXPO Hall

  3:15p - 4:15p
 Breakout Rooms
    
 
Track 1: Customer Experience and Conversion
 
Track 2: Mobile and Tablets
 
 
Track 3: Omnichannel Retail
 
 
Track 4: Digital Retail: 2015 and Beyond
 
  Track 5: Strategic Marketing          New Track! supported by RAMA  
  Track 6: Creative and Branding     New Track! supported by RAMA  

  4:15p - 4:45p
 Breakout Rooms

  7:00p - 9:30p
Reception Evening Reception

Dinner
  & Dinner

                                           
Reception sponsor                                                          Dinner sponsor
 
 
 
 

Wednesday, September 12
  Time
Session
 Location

  7:30a - 4:30p
Attendee & Exhibitor Registration
 Lobby A

  10:15a - 3:00p
 

  10:30a - 3:30p
 EXPO Hall

  8:00a - 9:00a
Dinner Breakfast
 


  9:00a - 10:15a
boot camp  KEYNOTE: 
 General Session

  10:15a - 11:00a
networking Networking Break
sponsored by 
 EXPO Hall

  11:00a - 12:00p
boot camp  KEYNOTE: Kara Swisher
Co-Executive Editor, AllThingsD.com
 
Retail to the Power of Digital
The world around has witnessed change at an unprecedented velocity due in large part to new digital technologies and fast-adapting, innovative companies. Often found at the crossroads of adoption, retailers interpret the effect of new digital technologies and channels as powerful yet “uncomfortable.” Regardless, they have been forced to embrace this change in their strategies for attracting, retaining and communicating with their customers.
 
Join former Wall Street Journal columnist and co-producer/co-host of WSJ’s D: All Things Digital, Kara Swisher, and a panel of industry innovators as they discuss the deep impact of digital on the future of retail.
 General Session

  12:00p - 1:15p
Dinner Lunch & Roundtables
sponsored by 
 EXPO Hall

  12:30p - 3:00p
Doctor Is In: One-on-One Website Critiques
 EXPO Hall

  1:15p - 2:15p
 Breakout Rooms
   
 
Track 1: Customer Experience and Conversion
 
Track 2: Mobile and Tablets
 
 
Track 3: Omnichannel Retail
 
 
Track 4: Digital Retail: 2015 and Beyond
 
  Track 5: Strategic Marketing          New Track! supported by RAMA  
  Track 6: Creative and Branding     New Track! supported by RAMA  

  2:15p - 3:00p
networking Networking Break
sponsored by 
 EXPO Hall

  3:00p - 4:00p
 Breakout Rooms
   
 
Track 1: Customer Experience and Conversion
 
Track 2: Mobile and Tablets
 
 
Track 3: Omnichannel Retail
 
 
Track 4: Digital Retail: 2015 and Beyond
 
  Track 5: Strategic Marketing          New Track! supported by RAMA  
  Track 6: Creative and Branding     New Track! supported by RAMA  

 

 

About the Summit
Networking

Networking @ the Summit

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the Shop.org promise

The Shop.org Promise
We are so confident that retailers attending Shop.org events will acquire valuable strategies and tactics to improve their online and multichannel retail business. If not, let us know and we'll refund your registration fee.

Questions?
Contact us with questions or help with registration.

Sponsor/Exhibitor Information
Contact Tami Sakell, Sr. Director, Exhibit & Sponsorship Sales at  202.661.3044.