Chronology of Shop.org Original Research.   January 2008 through this week.

The 2009 State of Online Retailing Merchandising Report

Shop.org and Forrester Research partner to cover customer experience optimization tactics, product placement, merchandising initiatives, and more.

            Table of Contents and Figures
            Go to this Report
            More Information         

Social Media Users.  Who are they, and what do they do? 

2009 Holiday Strategy & Planning Guide

      Our updated guide to help Shop.org Members prepare for the upcoming online holiday season draws from lessons learned across marketing, merchandising, operations, and more during Holiday '08.  Download your copy now.

Online Shopping as "Green".   See what Carnegie Mellon University and online consumers think about the green merits of online shopping.

The Digital Shopping Experience: 
Emerging Features. 

Shop.org, Resource Interactive explore emerging features for online retailers.  Download your copy of this original research, underwitten by Sterling Commerce, now. 

View all Shop.org Original Research

Watch: Retailer Case Studies on Customer-focused Merchandising Innovations, from the 2008 Online Merchandising Workshop

2008 Online Merchandising Workshop Presentations Include:

Online Merchants: Agents of Change Today. Leaders of Tomorrow?

The Golden Rule of Online Merchandising

State of Retailing Online, Merchandising Report

View All Presentations From This Event

Shop.org Online Merchandising Workshop
  2009  |  2008  |  2007  |  2006  |  2005  |  2004

Shop.org Annual Summit Recaps
  2009  |   2008  |  2007  |  2006  |  2005  |  2004

        2009  |  2008  |  2007  |  2006  |  2005

Four years of interviews with online retail executives, concisely formatted to glean important insights and tips meant to help other retailers achieve success in online and multichannel retailing.

This program includes pertinent online merchandising discussions such as:

3 Tips to Clean Up Product Pages, Checkout Process  with Woodcraft's Nancy Miller, , VP Internet and Technology

Adding & Managing Customer Reviews -- Four Steps & Five Lessons with PETCO's John Lazarchic,  VP Ecommerce

Testing Video Spokespeople on Your Home Page with DiscoveryStore.com's Kathy Greif, Online Merchandising Producer

View All Great Minds in Retailing Interviews

Learn, share, and network at Shop.org's exciting conferences.

Shop.org Online Merchandising Workshop

See the full recap of the 2008 Merchandising Workshop, including three of presentations that got the highest attendee ratings: 

• Online Merchants:  Agents of Change Today (Fiona Dias & Bill Bass)
• The Golden Rule of Online Merchandising (Bryan Eisenberg)
• State of Retailing Online, Merchandising Report (Carrie Johnson, Brian Walker)

Shop.org Annual Summit

This event is the largest and most influential yearly gathering that Shop.org produces.

Shop.org Strategy & Innovation Forum

Learn how to keep up with technological changes and plot a strategy to retain your savvy, empowered online customers.

View All Shop.org Events