Chronology of Shop.org Original Research. January 2008 through this week. 2010 State of Retailing Online (SORO) -- Initial Findings for Marketing, Social Media & Mobile. Download the initial findings deck.
Register for the Webinar playback. 2009 State of Retailing Online (SORO) Profitability, Economy & Multichannel Report Shop.org and Forrester Research partner to cover company organization, operations and fulfillment, key performance indicators, and sales, profitability and metrics. Table of Contents
Go to this Report
More Information 2009 Holiday Strategy & Planning Guide Our updated guide to help Shop.org Members prepare for the upcoming online holiday season draws from lessons learned across marketing, merchandising, operations, and more during Holiday '08. Download your copy now. Quarterly Online Sales Flash Survey As one gauge for how online retail is faring, Shop.org and Forrester Research partner to ask retailers how their online sales growth for the quarter compared to the same quarter a year earlier. Q1 2009 results Q2 2009 results The Digital Shopping Experience:
Emerging Features Shop.org and Resource Interactive explore emerging site features for online retailers. Download your copy now. (Underwritten by Sterling Commerce.) Multichannel Organizational Design Research - Organizing for Cross Channel Retailing This 2008 Shop.org study by J.C. Williams Group, underwritten by Sterling Commerce, is the outcome of a six-month long study that sought to benchmark and document cross-channel organization design in the retail industry, and to provide suggestions for enterprises that aspire to be cross-channel retailing leaders in their respective fields. Table of Contents
Go to this Report
More Information View all Shop.org Original Research | 
Shop.org on Facebook
Shop.org on LinkedIn
Shop.org Twitter feed
