Profitability Resources

There are a couple of ways for you to find great content on the Shop.org site. You can always use our search feature, or you can navigate through this Research & Resources area, where featured Profitability content includes:

 
Shop.org Original ResearchShop.org Presentation and RecapsShop.org's Great Minds in Retailing

Chronology of Shop.org Original Research.   January 2008 through this week.

2010 State of Retailing Online Marketing, Social Media & Mobile Report. 

            Table of Contents & Figures
            Go to this Report
            More Information

            Register for the Webinar playback  

2009 State of Online Retailing Profitability, Economy & Multichannel Report

        Shop.org and Forrester Research partner to cover company organization, operations and fulfillment, key performance indicators, and sales, profitability and metrics.

            Go to this Report


            Figures 3-1 and 3-2 -- supplemental

            Table of Contents & Figures

            More Information

 Quarterly Online Sales Flash Survey

        As one gauge for how online retail is faring, Shop.org and Forrester Research partner to ask retailers how their online sales growth for the quarter compared to the same quarter a year earlier. 

Q1 2009 results

Q2 2009 results

Multichannel Organizational Design Research

        This 2008 Shop.org study by J.C. Williams Group, underwritten by Sterling Commerce, benchmarks and documents cross-channel organization design.

            Table of Contents
            Go to this Report
            More Information

View all Shop.org Original Research

2008 Shop.org Annual Summit Presentations Include:

The State of Retailing Online (Keynote) by Sucharita Mulpuru, Forrester

Remixed -- The Customer Experience by Doug Mack, VP & GM, Adobe Systems, Inc.

View All Presentations From This Event

2008 Shop.org Strategy & Innovation Presentations Include:

Monetizing the Long Tail

Integrating User-Generated Content to Drive Sales

The Future of Alternate Payments

View All Presentations From This Event

 

Global eCommerce Summit (Amsterdam)
 
       2008

Shop.org Annual Summit Recaps
  
2009  |   2008  |  2007  |  2006 2005 2004

Shop.org Strategy & Innovation Forum Recaps (formerly FirstLook)    

  2009  |  2008  |  2007 2006 2005

Shop.org Online Marketing Workshop Recaps    

  2009  |  2008  |  2007  |  2006  |  2005  |  2004

Shop.org Online Merchandising Workshop   

  2009  | 2008  |  2007  |  2006  |  2005  |  2004 

Four years of interviews with online retail executives, concisely formatted to glean important insights and tips meant to help other retailers achieve success in online and multichannel retailing.

This program includes pertinent profitability discussions such as:

Interaction Drives Success with Plum Party's Risa Meyer:

How to Use Visitor Satisfaction Surveys to Gain Double-Digit Revenue Growth, with Scholastic's Maryssa Miller

View All Great Minds in Retailing Interviews