Research & Resources

"Research and Resources” represents a compilation of Shop.org original research, consumer data, and numerous other resources for e-commerce professionals. We welcome your feedback and ideas!

For research inquiries, please contact us at Shop.org Research.

What's New

White Paper.  16 Top Retailers See Extensive Savings Through International Repackaging Efforts. By Bongo International. (February 2, 2012) 

Article. Pricing Transparency: Clarity requires science, art and psychology. By Susan Reda, STORES Magazine. (February 2012)
Blog. How Digital Will Impact the Next Generation of In-Store Shopping. (February 1, 2012)
Blog. Proof That Tablets Are Here to Stay - Tablet Design Principles. (January 20, 2012)

Blog. How to Organize the Retail Company of the Future. (January 19, 2012) 

Blog. Get Inside Their Heads: 12 Factors That Impact Whether Customers Click Buy. (January 18, 2012) 

Research. eHoliday 2012 Post-Holiday Consumer & Retailer Survey Results. (January 17, 2012) 

Blog. Brazil and China: Emerging Online Retail Powerhouses. (January 16, 2012)
Blog. The Truth About Free Shipping, Social Commerce & More. (January 16, 2012)
Article. Online Fraud Perceptions of Millenials vs. Boomers. By Susan Reda, STORES Weekly. (January 2012)

Blog. Talking with... One Kings Lane CEO Doug Mack. (January 4, 2012)

Article. Mobile Facts and Fiction. By Susan Reda, STORES Weekly. (January 2012)
Article. 20 Ideas Worth Stealing. By M.V. Greene, Fred Minnick, Sandy Smith, Fiona Soltes - STORES Magazine. (January 2012)
 

Marketing

White Paper.  16 Top Retailers See Extensive Savings Through International Repackaging Efforts. By Bongo International. (February 2, 2012) 

Blog. The Truth About Free Shipping, Social Commerce & More. (January 16, 2012)
White Paper. Shopping Cart Abandonment Practices of the IR1000 Companies. By Listrak. (December 23, 2011) 
more

Merchandising

Article. Pricing Transparency: Clarity requires science, art and psychology. By Susan Reda, STORES Magazine. (February 2012)  
White Paper. 6 best practices for competitor price monitoring. By Ugam. (December 19, 2011)
White Paper. ROI of Product Data for Multichannel Commerce. By Heiler Software AG. (November 28, 2011)
more

Mobile & Social Media

Blog. Proof That Tablets Are Here to Stay - Tablet Design Principles. (January 20, 2012) 

Article. Mobile Facts and Fiction. By Susan Reda, STORES Weekly. (January 2012
Blog. Maximize post-holiday sales with search and social media. (December 22, 2011)
more

The Online Consumer

Blog. How digital will impact the next generation of in-store shopping. (February 1, 2012)     

Blog. Get Inside Their Heads: 12 Factors That Impact Whether Customers Click Buy. (January 18, 2012) 
Article. Online Fraud Perceptions of Millenials vs. Boomers. By Susan Reda, STORES Weekly. (January 2012) 
more

Multichannel, International, Profitability

Blog. How to Organize the Retail Company of the Future. (January 19, 2012) 

Blog. Brazil and China: Emerging Online Retail Powerhouses. (January 16, 2012)
White Paper. 12 for 2012: Succeeding in Multi-Channel Commerce.  By the e-tailing Group & Acquity Group. (December 21, 2011) 
more