Event Presentations

More than 700 Internet and multi-channel retail industry leaders gathered September 24-26 in New York for the 2003 Shop.org Annual Summit. The Summit featured the most influential and innovative industry participants, who exchanged ideas and perspectives about the current and future opportunities and challenges surrounding retailing online.

PRESENTATIONS
Shop.org members can download presentations here. If prompted to log in, please do so and then use your browser's "Back" button to return to this page. We will continue to upload presentations as we receive them. Please be patient - files may take a minute or two to download.

please login to access presentations


Today's Teens, Tomorrow's Shoppers Presentation
Journals

Speaker: Tristan Coopersmith, Trendspotter Manager, Teen People


The Future of Retailing Online: A Forecast

Moderator: Kate Delhagen, Consumer Markets Research Director, Forrester Research

Panelists: 

  • Scott Bauhofer, Senior Vice President & General Manager, Online Stores, Best Buy Co.
  • Chris McCann, President, 1-800-Flowers.com
  • Michael Rubin, Chairman and CEO, GSI Commerce 

Marketing Track Session: Multichannel Marketing

Moderator: Anne Holland, Publisher, MarketingSherpa

Panelists: 

  • Matt Corey, VP, Online Commerce, The Bombay Company
  • Joan Broughton, VP, Multichannel Programs, REI
  • Michele Bartram, VP, Online Marketing and Business Development, Brylane Inc. 

Luncheon Speaker: Marian Salzman

Marketing Track Session: Search Engine Marketing Update


Moderator: Matthew Berk, Senior Analyst, Jupiter Research

Panelists:

  • Kathleen Stockham, Director of Advertising, Officedepot.com
  • Beverly Thomas, Senior Attorney, Internet Advertising Programs, Federal Trade Commission
  • Nick Swinmurn, Founder and Chairman, Zappos.com

Do You Really Understand Your Customers?
Moderator: Professor Donna Hoffman, Co-Director, Sloan Center for Internet Retailing, Vanderbilt University

Panelists:

  • Jon Nordmark, CEO, eBags
  • Matt Williams, VP, Business Development, Amazon.com