Shop.org 2009 SI Forum Video Recordings

Below we have included clips of one of our keynote presentations from the 2009 Shop.org Strategy and Innovation Forum.  We encourage you to share this with team.  Shop.org members will have access to several additional presentations from this event in the coming weeks.

KEYNOTE: Alfred Lin, Chairman, COO, CFO, Zappos.com
"Building a Brand that Matters One Employee at a Time"

For best audio quality - please turn your volume all the way up and use your earphones.  We hope to correct this issue soon.

Part 1 of 5

Part 2 of 5

Part 3 of 5

Part 4 of 5

Part 5 of 5

Please visit the Shop.org Blog to read a summary or add your comments about Alfred's keynote presentation.  Thanks again to Alfred and the Zappos.com team for sharing their story with the Shop.org community.

More video recordings from the SI Forum coming soon.