State of Retailing Online (SORO) Merchandising Report Findings and Analysis

Featuring Speakers:
Kevin Churchill, Director of Merchandising, Patagonia
Bob Myers, SVP of QVC.com, New Media, Broadcast Operations and Broadcast Technology
Sucharita Mulpuru, Vice President, Principal Analyst, Forrester Research

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Join us for the upcoming Shop.org members-only webinar as Sucharita Mulpuru, Vice President and Principal Analyst at Forrester Research, will host a panel to discuss online merchandising trends and topics.

Sucharita will review highlights of The State of Retailing Online Merchandising Report (released July 2009), then explore the merchandising issues in further detail with two retail executives from Patagonia and QVC.com.  Our panel of experts will answer some of the top of mind questions for online merchandisers including:

• Which checkout feature enhancements should take priority over others?
• What is the new standard for product detail pages?
• What kind of changes can consumers expect in terms of site search?
• Which crucial features are merchants either overlooking or simply underutilizing?

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