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White Paper Library

As additional reference for its Members, Shop.org continously compiles a list of white papers, case studies and other resources developed by Shop.org member companies serving the e-commerce industry.

Please note that only current members of Shop.org may submit papers to Shop.org for consideration. Shop.org reserves the right to determine which items will be published. Shop.org does not endorse the findings or opinions expressed in these resources, and encourages readers to conduct further independent research on any of the topics covered. All users of the Shop.org White Paper Library agree to the terms and conditions set forth on this page under "Important Notice About the Shop.org White Paper Library" (see bottom of this page).

For any questions about this resource please email Sara Greene, Director of Membership.

Important Notice About the Shop.org White Paper Library

This resource contains white papers submitted by Shop.org members for use by any current members. Shop.org provides this resource as a service to its members. By submitting a white paper, each contributor represents that it is the sole owner of it or that it submits each document with the permission of the author for the use described on this website. Submitters agree to be fully responsible to Shop.org for any submissions that violate or allegedly violate copyright or other rights. Patrons of this resource may download and otherwise use the materials. Users may only reprint materials with express permission of the original contributor and owner (if not the same). By opening or downloading any white papers, users agree not to remove any proprietary and intellectual property notices. Shop.org does not review submissions for accuracy.

ALL DOCUMENTS ARE PROVIDED “AS IS.” SHOP.ORG AND ITS AFFILIATES DISCLAIM (TO THE EXTENT PROVIDED BY APPLICABLE LAW) ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES FOR MERCHANTABILITY AND FITNESS FOR PARTICULAR USE.