Chief Impact Officer
Gold Thread LLC
Julie Averill is a technology executive, board director, and author who has spent nearly three decades helping organizations navigate the messy, exhilarating work of transformation. As the former Global CIO and EVP at lululemon, Julie led technology strategy through one of retail's most remarkable growth stories, scaling the company from $2B to over $10B in revenue while building world-class global teams across the U.S., Canada, China, and India.
Before lululemon, Julie held senior technology leadership roles at Nordstrom and REI, giving her a front-row seat to how major retailers evolve, stumble, and ultimately thrive in the face of disruption. She holds several awards for building lululemon's India Tech Hub, a team she's particularly proud of for achieving nearly 50% women engineers in a field that doesn't always make that easy.
Julie now runs Gold Thread LLC, a global speaking and advisory practice focused on helping boards and CEOs cut through the AI hype and get to what actually matters: the human decisions, cultures, and capabilities that determine whether technology investments pay off. She serves on multiple boards.
Her book, "Chief Impact Officer: Real Transformation Requires Human, Not Artificial, Intelligence," publishes June 16, 2026 through Microsoft 8080 Books. It's the book she wishes she'd had earlier in her career.
Julie lives in the Seattle area with her wife Cindy and their three kids. She travels with her pickleball paddle, which she'll tell you is the best networking tool she's ever found.
Friday Jul 24
11:30am - 12:00pm
Based on her upcoming book Chief Impact Officer, Julie Averill, former CIO of lululemon, shares why most AI transformations fail. For NRF Nexus leaders navigating enterprise-wide AI adoption, this session cuts through the hype to reveal what actually drives impact: psychological safety, authentic leadership and influence without authority. Drawing on lessons from her leadership roles at lululemon, Nordstrom and REI, Julie offers a practical blueprint for building global tech teams, leading through disruption, and making culture your competitive infrastructure. The takeaway: sustainable AI transformation requires human intelligence first – and courageous, vulnerable leadership to make it stick.